jataíConnect Entrega to what you already use.
Jataí integrates with your CRM through the Handoff Contract: a versioned contract that your CRM implements in four HTTP routes and checks with a conformance suite. The lead arrives once it has become a conversation, with the history attached, and never carries a pipeline stage. Today this is the only documented integration: there is no public API or outbound webhook.
One contract, one conformance suite, and no per-CRM adapter.
What exists today.
- Handoff Contract v1 — the routes your CRM implements, the lead field by field, the outcome callback and the conformance suite.
What doesn’t exist: a public read/write API, and signed outbound webhooks. Jataí hands off by calling your CRM’s routes, and receives the outcome at POST /handoff/retorno. When there’s more than that, this page will list it.
How to get started.
- Implement the contract’s three routes in your CRM:
health,leadsandleads/{externalId}. - Run the conformance suite until it’s green.
- Point the brand to your URL and your token — and start calling
POST /handoff/retornowhen the lead becomes a customer, is lost, or gets human activity.
If your system can’t implement any route at all, the generic adapter maps the fields through configuration. See Entrega (handoff).